Operational Intelligence Platform for Unattended Retail Ecosystem

Unattended retail refers to the comprehensive ecosystem of self-service commerce that operates without on-site staff. It evolves beyond traditional vending to include a diverse range of smart retail formats, such as smart vending machines, intelligent cabinet and lockers, micro-markets and unmanned stores, beverage dispensing or post-mix systems, and grab-and-go smart freezers. It empowers businesses to deliver 24/7 availability and frictionless transactions across any scenario.

We provide an end-to-end IoT and SaaS platform that serves as the central operating system for your smart retail network. It unifies device management to empower every part of your organization through operational intelligence.

This solution empowers your teams by visualizing real-time sales and device status for better decision-making, automating reconciliation for finance, and enabling predictive maintenance. It also allows you to customize user interfaces and deploy leading AI capabilities to achieve data-driven efficiency and profitability in any market.

Unseen device failures, silent stockouts, and unclear root causes all add uncertainty. Untapped sales data and fragmented systems make it harder to trust any single view of the business. Over time, this drags down decision-making, lowers overall efficiency, and limits profit.

Operational intelligence brings order. It is the capability to transform complex data streams from your distributed network into clear, actionable insights. It matters because it replaces guesswork with real-time evidence, making your field operations fully visible and controllable. By seeing the reality of your business at a glance, you can make precise decisions that reduce risk and drive sustainable profitability.

Yes. We offer plug-and-play IoT modules that seamlessly connect your legacy offline machines to our smart retail network. This solution upgrades your existing assets with modern capabilities like digital payments and real-time monitoring. It enables you to manage your entire fleet of mixed generations within one unified operational intelligence system without the heavy cost of hardware replacement.

No. Our platform extends far beyond traditional vending to support a diverse range of unattended retail formats. We empower you to manage everything from smart cabinets and beer dispensers to unmanned stores. This flexibility allows you to diversify your business models and control complex, multi-category operations from a single interface.

Absolutely. VendSolution platform is engineered for global scale, supporting multiple languages and over 40 international payment channels to ensure frictionless transactions. With proven operations in nearly 20 countries, we understand the nuances of local markets. By leveraging our deep manufacturing supply chain network, we deliver customized, turnkey solutions that help you enter new regions with speed and confidence.