about VendSolution

We’re building a truly connected smart retail ecosystem

VendSolution unattended retail operation management platform UI

VendSolution brings 13 years of experience in unattended retail, helping global brand owners and vending operators of all sizes. We are dedicated to building a truly connected smart retail ecosystem.
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Our AIoT + SaaS platform brings distributed device networks into one system. Operators gain real-time visibility and data-driven insights to improve efficiency and profitability. We also enable them to deploy AI applications to lead the competition.
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We have built an extensive ecosystem of integrations and partnerships. Our platform supports hundreds of hardware models and more than 40 payment methods worldwide. This allows any connected retail device to stream clear, real‑time data into precise operational intelligence. Through deep collaboration with leading Asian manufacturing supply chain, we deliver customized turnkey solutions that combine software, devices, and field services.

Today, our platform manages more than 400,000 online retail terminals across nearly 20 countries. We have proven experience in localized expansion across languages, time zones, and markets, establishing a unique "Unmanned Retail Solution as a Service" model. Whether for vending machines, smart freezers, or unattended stores, we help customers efficiently build unified infrastructure. Our role is clear: make device networks visible, operations controllable, and growth predictable.

Founder & CEO

Guangwei Zou

What guides us at VendSolution?

Evidence Before Action.

We start with data, then add experience. Every major decision from roadmap to rollout must be grounded in clear signals from the field.

Clarity in Every Layer.

From communication to architecture, we make work easy to see, understand, and control, designing structures that stay clear as we scale.

Build for the Long Run.

We choose partners, not transactions. We design systems, not quick fixes. Sustainable growth comes from patience and consistency.

Stability Before Speed.

We don't ship what isn't ready. Reliability at scale matters more than being first. Our customers depend on uptime, and we build to that standard.

Lead the Path, Not the Hype.

We look beyond trends to build the structures that last. Real leadership means building ahead of the curve, not chasing it.

Global Reach

Operations across 20+ countries worldwide

Trusted by leading retail operators and Fortune 500 brands, we provide mission-critical vending operation management software and services with a 100% key account retention rate.

13 Years

of expertise in AIoT-driven automated retail

85%

of our workforce dedicated to R&D

90%

of capital reinvested in software innovation

Partners Network

A Robust Partner Network Powering Global Operations

Leveraging unmatched ecosystem integrations and deep global partnerships, we are the customized smart retail partner for customers to achieve risk-free, high-profit expansion and delpy leading AI scenarios.

Hardware Partners

VendSolution platform integrates with 70+ manufacturers and supports 300+ machine models

Payment Partners

The platform support 40+ payment methods

Mission

Our mission is to make every smart retail network visible, controllable, and profitable through operational intelligence. We exist to turn fragmented vending and unattended retail into stable, data‑driven infrastructure that brands, operators, and manufacturers can grow on with confidence.

Vision

Our vision is to be the intelligent operating engine for global unattended retail ecosystem. We connect devices, data, and business decisions into a unified, reliable network, building a future-ready system that grows with our partners in any market.